Getting started with Conversational UI to modernize the user experience
Leading companies are implementing modern Machine Learning and NLP (natural language processing) technologies to transform the user experience. While Conversational UI can make it easier for external customers and internal analysts to access information, connecting voice-enabled platforms to backend systems and databases is no easy task.
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AI toolsets are readily available from the top cloud providers to give organizations a head start for developing Conversational UI solutions, but most IT leaders still lack clarity on where to begin.